Get 50% discount for specific products from June 2025 to December2026 X

    Monday to Saturday, 10:00 AM – 6:00 PM
    Email: support@festivila.com or Call: +91-9662488711
    o to 'My Account' > Edit Profile / Change Password.
    Yes, your data is protected as per our Privacy Policy.
    Due to stock issues, location constraints, or payment failure.
    Through 'My Orders' section within the allowed time window.
    To the original payment method. COD refunds via bank transfer.
    5–7 working days post return approval.
    Yes, for damaged/wrong items. Otherwise, return fee may apply.
    Go to 'My Orders' → Select item → Click on 'Return'.
    Eligible items can be returned within 5 days of delivery.
    Metro: 3–5 days; Others: 5–7 days.
    Use tracking link shared via SMS/Email/WhatsApp.
    ₹49–₹99 based on location. Free above ₹999.
    Retry or contact your bank. If deducted, refund will be auto-processed.
    Available in select pin codes & categories.
    UPI, Debit/Credit Card, Net Banking, Wallets.
    Check spam/junk folder or contact support.
    Only within 1 hour of order placement. After that, cancellation depends on status.
    Select your product → Add to cart → Checkout → Confirm payment.